Mr. Robert Slater
Senior Vice President of Operations
Avalon Properties
2900 Eisenhower Ave.
Alexandria, VA 22314

Dear Mr. Slater,

As a satisfied resident of two different Avalon Communities in the Washington, DC area over the last two years, I would like to commend the current property Management Staff of Autumn Woods not only for their exceptional performance as employees of your company, but also for the fact that they have demonstrated a personal and professional quality that goes beyond "Legendary Service" upon which the reputation of your company has been built. I am providing this letter to you because I know the upper management of large companies such as Avalon Properties usually does not receive adequate positive feedback from residents regarding the outstanding performance of employees, especially when that performance exceeds the expectations of both residents and management.

My hat goes off to Tina Walker, Regina Brannen Johanna Faatz and Marc Trainum for their efforts to provide the residents of Autumn Woods with a wonderful Holiday Party for all to remember. This team of people is truly a class act, who put long hours into the planning and conduct of the festivities. It was clear to me throughout the day of the Holiday Feast and Gift Wrapping Event, that Tina and her staff were really putting their hearts and souls into the activities in order to make the day enjoyable for everyone. I would be remiss if I failed to mention the support that was also provided by the rest of the Maintenance and Housekeeping Staff who helped decorate the clubhouse and cook the food for the buffet dinner.

Sincerely,
(name withheld upon request)